TV Helluva Boss Fizzarolli Red Clown Suit With Hat Hazbin Hotel Outfits Cosplay Costume Halloween Carnival Suit

At this time, we ship worldwide. Most Orders(Except the custom-made costumes) will be despatched in 10-15 business days once the payment was cleared, Shipping in two business days once the payment were cleared and usually 5-7 days for delivery, NO overnight shipping. We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

For all the custom-made costumes, it takes about 10-15 working days for the costume to be finished, during Halloween time, the time maybe around 20 working days due to the heavy workload that time. Then the costumes will be sent out via Express, the delivery time frame is the same as other orders, 5-7 working days delivery.

The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.

All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any. All Parcels will be hold for picking up if it can not be singed or delivered.

Shipping cost will be shown before you submit the order, it depends on the country and weight.

The shipping of the items is online traceable.

For US customers:

Please visit USPs Website and input the tracking number we provide.

For UK customers:

Please visit Hermes or Royal Mail Website, input the tracking number we provide 

For Canadian customers:

Please visit Canada Post Website and input the tracking number we provide.

For Australian customers:

Please visit Australia Post Website and input the tracking number we provide.

For customers from other countries:

Please visit EMS Global Website and input the tracking number we provide.

Contact Us:

info@costumesvip.com

How to cancel an order that has been paid

We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However,

 it is important to note that our  costumes are made to order. Once the tailoring process has begun,the materials cannot be reused.

 The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Our Cancellation Policy:

For all costumes:

1. Standard Size

- Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund,

- Orders cancelled 24 to 48 hours after payment confirmation will be eligible for a partial refund consisting  of the full shipping cost and 60% of the product purchase price .

 - Orders cancelled after 48 hours of payment confirmation will be eligible for a refund consisting of the full shipping cost only.

 - Once your order has been shipped, it can no longer be cancelled.

2.Custom -made size 

 - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund,

 - Orders cancelled 24 to 48 hours after payment confirmation will be eligible for a partial refund consisting  of the full shipping cost and 50% of the product purchase price .

 - Orders cancelled after 48 hours of payment confirmation will be eligible for a refund consisting of the full shipping cost only.

 - Once your order has been shipped, it can no longer be cancelled.

For Wigs and Shoes or other Accessories Category:

- Orders cancelled within 48 hours after payment confirmation will be eligible for a full refund, 

- Orders cancelled 48-72 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price, 

- Orders cancelled after 72 hours of payment confirmation will be eligible for a partial refund consisting of only the full shipping cost, 

- Once your order has been shipped, it can no longer be cancelled.

Contact Us Email:info@costumesvip.com